Conversations that
Scale. Securely.
Genie blends retrieval-augmented AI with seamless live-agent handoff. HIPAA-friendly patterns, strict tenant isolation, and tools that handle bookings, callbacks, and analytics.
Trusted by teams in Healthcare, Beauty & Wellness, and Financial Services
Everything you need to scale conversations
Fast automation when it should be AI. Human when it matters.
AI Engine
Retrieval-augmented answers with policy guardrails and safe fallbacks.
Live Agent
Seamless handoff, typing indicators, read receipts, multi-chat panes.
Appointments
Book, reschedule, reminders, after-visit summaries, plan-aware limits.
Enterprise Security
HIPAA-friendly patterns, tenant isolation with client_id, audit trails.
Built for your industry
Vertical patterns that work out-of-the-box.
Performance Metrics
See how Genie boosts response times, resolution rates, and reliability.
Faster response times
Higher self-serve resolution
Uptime SLA
See Genie in action
From AI triage to live-agent collaboration.
AI Chat
Retrieval-augmented responses with policy guardrails and safe fallbacks.
Live Agent
Zero-context-loss handoff, read receipts, inactivity rules, multi-chat panes.
Admin & Analytics
Callbacks, chat logs, audit trails, and verticalized reports.
Security & Compliance
Encryption in transit & at rest, scoped secrets, tenant isolation via client_id, and controlled data retention. BAA available on Enterprise; SOC2 on the roadmap.
Ready to transform customer conversations?
Tell us your vertical and timeline — we’ll spin up a guided preview.